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Individual case management services at Jackson County, Iowa were developed
to help you and your family makes choices about the kind of services you want.
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Jackson County, Iowa - Case Management
What are Case Management Services?
Individual case management services were developed to help you and your family
makes choices about the kind of services you want, to encourage you to
participate in deciding who will provide those services, and allow you to take
responsibility for setting goals and working toward them.
If you are accepted for case management services, you will be assigned a case
manager. Your case manager will have both education and experience in working
with people who are Chronically Mentally Ill and/or are Mentally Retarded. Your
case manager will work with you and your family, and together you will:
 Discuss
what you want in services and living arrangements, and how a case manager could
assist you to get those services.
Decide what
agencies or individuals might best provide the services you want.
Form an
interdisciplinary team in which you will actively participate with your case
manager, service providers, family members and other people you choose to be
there. The team will meet together and all of you will decide how everyone can
work towards goals you have established. These goals and responsibilities are
written in a document called the Individual Comprehensive Plan (ICP) which all
team members sign.
Your Case Manager is Responsible to:
Talk with
you regularly and also with your service providers and other people important to
you. You can expect your case manager to work with you or on your behalf at
least once a month. In some cases, contact will be more frequent.
Help you
schedule any additional evaluations or gather any additional information
requested by members of your team.
Be sure the
services you are receiving are being provided in the way you and your team
directed in the ICP and that those services are helping you reach your goals.
Help you
use your rights and responsibilities as a citizen of your community.
Who is Eligible for Case Management Services?
Individuals who are chronically mentally ill and/or mentally retarded.
Who pays for Case Management Services?
If you are eligible for coverage by Iowa’s Medicaid program or MHAP, Medicaid
will pay for most of the cost of your case management services. Your county of
legal settlement and the State of Iowa also share in the cost.
Mission Statement:
A Self-directed Understanding of a Person
centered Plan which offers Opportunity, while
gaining Respect through a Team process.
Case Management is Consumer Driven. |
Address of Case Management office:
Jackson County Courthouse
201 West Platt Street
Maquoketa, IA 52060
Hours Office is open:
8:00 A.M. - 4:30 P.M.
Phone Number:
(563) 652-4246
FAX Number:
(563) 652-0337
Case Management Director:
Lynn Bopes
Employees in Case Management Office:
Office Manager:
Amy Wilms
Case Management Coordinator:
Emily
Walsh
Case Manager:
Melanie Kluever
Case Manager:
Karen Intlekofer
Case Manager:
Jane Dubert
Case Manager:
Renee Pape
Case Management Forms:
Downloadable forms used in the Case Management Office:
Case Management Links:
Iowa Department of Human Services
Iowa State Association
of Counties (ISAC)
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